Privacy Policy

Last updated: January 2025

Customdietconsult ("we," "our," "us," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website customdietconsult.info (the "Site") and engage with our editorial content.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using Customdietconsult, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

Contact Forms: If you send us feedback about our articles or editorial content, we collect your name, email address, and message.
Email Inquiries: Any direct communications you send to our editorial team.
Newsletter Subscriptions: If you opt-in to receive our content updates, we collect your email address.

B. Information Collected Automatically

Log Data: Server logs automatically record information such as your IP address, browser type, pages visited, time and date of access, and referral sources.
Device Information: We may collect information about the device you use to access our Site, including device type, operating system, and unique device identifiers.
Usage Data: We track which articles you read, how long you spend on pages, and how you navigate our content.
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience (see Section 4).

C. Information from Third Parties

We may receive information about you from analytics providers, advertising networks, and content delivery partners who help us operate and improve our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Maintain the Site: Ensure the functionality and security of our editorial platform.
To Improve Content: Understand how readers engage with our articles and improve our editorial offerings.
To Respond to Communications: Reply to your inquiries, feedback, or contact form submissions about our content.
To Send Updates: Deliver newsletter content and article updates if you've subscribed.
To Analyze Usage: Compile statistical information about site traffic, reader behavior, and content performance.
To Prevent Fraud: Detect, prevent, and address technical issues, abuse, and security threats.
To Comply with Legal Obligations: Meet regulatory requirements and respond to legal processes.
To Personalize Experience: Deliver content recommendations tailored to your reading interests.

We do not use your information for commercial purposes, sales transactions, or to market unrelated products or services.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences.

Types of Cookies We Use:

Essential Cookies: Required for basic Site functionality and security.
Analytics Cookies: Help us understand how visitors use our Site and which content is most popular.
Preference Cookies: Remember your settings, language choices, and reading preferences.
Marketing Cookies: Used to deliver relevant content recommendations and measure engagement with our articles.

Managing Cookies:

Most web browsers allow you to control cookies through your browser settings. You can refuse cookies or set your browser to alert you when a cookie is sent. However, blocking cookies may affect the functionality and user experience of our Site. For more information about cookies and how to disable them, visit www.allaboutcookies.org.

4. Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

Analytics Providers: Companies like Google Analytics that help us understand Site usage and reader engagement.
Content Delivery Networks: Services that optimize the delivery of our articles and media content.
Hosting Providers: Cloud service providers that maintain our Site infrastructure and data servers.
Email Service Providers: Platforms that deliver our newsletters and editorial updates if you subscribe.
Security Providers: Companies that help protect our Site against fraud, malware, and cyberattacks.

These third parties are contractually obligated to use your information only for the purposes necessary to provide these services and to maintain the confidentiality and security of your data. We do not permit third parties to sell or use your personal information for their own marketing purposes.

5. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, and destruction. These measures include:

SSL/TLS encryption for data in transit
Secure data storage with limited access controls
Regular security audits and vulnerability assessments
Firewalls and intrusion detection systems

However, no data transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. Any transmission is at your own risk, and you are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of information:

Contact Form Data: Retained for up to 2 years for editorial follow-up purposes.
Newsletter Subscriptions: Maintained as long as you remain subscribed; deleted upon unsubscription.
Analytics Data: Aggregated data retained for up to 26 months; individual identifiers deleted sooner.
Server Logs: Typically retained for 90 days for security purposes.
Legal Records: Maintained for 7 years to comply with legal and regulatory obligations.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

You have the right to request a copy of the personal information we hold about you.

Right to Correction

You may request that we correct inaccurate or incomplete personal information.

Right to Deletion

You may request deletion of your personal information, subject to legal and contractual obligations.

Right to Object

You may object to the processing of your personal information, including for analytics and personalization purposes.

Right to Data Portability

You may request a portable copy of your personal information in a structured, commonly used format.

Right to Withdraw Consent

If we process your information based on your consent, you may withdraw that consent at any time.

Right to Opt-Out

You may unsubscribe from our newsletter or disable tracking technologies through your browser settings.

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within 30 days (or as required by applicable law).

8. International Data Transfers

Our Site is hosted in Switzerland, and your personal information may be transferred to, stored in, and processed in Switzerland or other countries where our service providers operate. These countries may have data protection laws that differ from your home country.

By providing your information to us, you consent to the transfer of your personal information to countries outside your country of residence, including those that may not have the same data protection standards. We implement appropriate safeguards, including standard contractual clauses and privacy agreements, to protect your information during international transfers.

9. Children's Privacy

Our Site is not intended for children under the age of 13 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.

If you believe a child under 13 has provided us with personal information, please contact us immediately at the email address provided in the Contact section below.

10. Third-Party Links and Websites

Our Site may contain links to third-party websites, including health resources, research databases, and external content sources. We are not responsible for the privacy practices of these external sites.

We encourage you to review the privacy policies of any third-party websites before providing personal information or engaging with their content. This Privacy Policy applies only to information collected through our Site.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this Privacy Policy and, when appropriate, by posting a prominent notice on our Site.

Your continued use of our Site following the posting of updated Privacy Policy terms means you accept and agree to the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Customdietconsult Editorial Team

Address:
Langstrasse 56
1020 Lausanne, Switzerland

Email:
[email protected]

We will make every effort to respond to your inquiry within 30 days. If you are not satisfied with our response, you may have the right to lodge a complaint with the data protection authority in your jurisdiction.

Data Protection Authority: If you are a resident of Switzerland, you may contact the Federal Data Protection and Information Commissioner (FDPIC) for privacy-related complaints.

By using Customdietconsult, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.

Home | Latest Articles | Disclaimer | FAQ

📊 Did you know?